Popular Inquiries
We understand data privacy is a genuine concern. We recommend that you do a factory reset before handing over the device.
For a small fee, we could also erase data on your phone and tablet, using internationally approved software (used by leading brands in the USA and Europe). The data erasure for smartphones and tablets will be done in your presence and takes an average of 2 to 3 minutes. However since laptop data erasure takes 1-2 hours, we will have to take it back to our central processing center. Once completed we will instantly send you a data wipe certificate as proof of data erasure.
For a small fee, we could also erase data on your phone and tablet, using internationally approved software (used by leading brands in the USA and Europe). The data erasure for smartphones and tablets will be done in your presence and takes an average of 2 to 3 minutes. However since laptop data erasure takes 1-2 hours, we will have to take it back to our central processing center. Once completed we will instantly send you a data wipe certificate as proof of data erasure.
Your devices are sold to dealers across KSA who repair them and sell them to customers, thus extending the life span of the device and promoting a sustainable and circular economy. For your safety we now provide internationally approved, military-grade data wipe service along with a digital data wipe certificate for a small fee.
We provide data wipe for both Android and iOS following the below method:
Android Erasure
High Level (3 Times) – DoD 5220.22-M – Overwrite the data with a value, then with the inverse of that value, then with a random value, verifying the write after each step. The first two wipes theoretically pull the magnetic field fully in one direction, then fully in the other, eliminating any residue of the original value. Data is overwritten in 1st pass with 0’s, 2nd pass with 1’s, and the last pass with random segments for data sanitization.
iOS Erasure
The defaulted Erasure for iOS is Secure Cryptographic Erase. The data on the device is encrypted by default, a new AES-256 encrypted file system is added and the old encryption keys are permanently removed during the erasure process. Once the device Secure Erase is completed we can regain the connection to the device and update the Erasure status. This encrypted file system replacement makes the recovering of old data impossible.
Android Erasure
High Level (3 Times) – DoD 5220.22-M – Overwrite the data with a value, then with the inverse of that value, then with a random value, verifying the write after each step. The first two wipes theoretically pull the magnetic field fully in one direction, then fully in the other, eliminating any residue of the original value. Data is overwritten in 1st pass with 0’s, 2nd pass with 1’s, and the last pass with random segments for data sanitization.
iOS Erasure
The defaulted Erasure for iOS is Secure Cryptographic Erase. The data on the device is encrypted by default, a new AES-256 encrypted file system is added and the old encryption keys are permanently removed during the erasure process. Once the device Secure Erase is completed we can regain the connection to the device and update the Erasure status. This encrypted file system replacement makes the recovering of old data impossible.
You can use any of the following in original (no copies or photos):
– National ID
– Driving license
– Passport (you don’t have to be a resident to use our service)
– National ID
– Driving license
– Passport (you don’t have to be a resident to use our service)
Our competitive prices are based on bids placed by dealers from across the country. As such, when dealers compete to buy your device, what you get will be the highest quote on the platform.
No. We only need a government-issued photo ID in the original of the person handing over the device.